Spica 3 Frequently Ask Question

Common Questions

What's in the box?

• Spica 3 Launch Monitor
• Power Adapter
• Network Cable
• Clubhead Stickers
• Rubber Tee
• Glasses Cloth
• Brush

Does GOLFOY USA ship overseas?

Currently, GOLFJOY America exclusively provides shipping within the United States. We are a dedicated U.S. local entity focusing on domestic fulfillment. For customers in Europe or other international regions, please visit our global site or contact our support team.

What is the estimated delivery time for GOLFJOY orders?

All GOLFJOY orders are dispatched from our local U.S. warehouse to ensure rapid delivery.

Shipping Duration: Standard orders typically take 3-7 business days to arrive.

Order Tracking: Customers can track their shipment by logging into the GOLFJOY website and accessing the User Center or Order History for the tracking number.

Can the Spica 3 launch monitor be used indoors?

Yes, the Spica 3 is a versatile high-performance launch monitor specifically engineered for both indoor golf simulators and outdoor range use. It provides professional-grade accuracy in space-constrained environments through the following features:

  • Dual-Environment Precision: Delivers consistent swing and ball data whether you are at the driving range, on the course, or in a home golf studio.
  • Adaptable Compact Design: Optimized for home setups, allowing for reliable data tracking in limited indoor spaces.
  • Advanced High-Speed Cameras: Features a triple-camera system that ensures reliable performance under various indoor lighting conditions.
  • Comprehensive Software Ecosystem: Transform any room into a world-class virtual course with industry-leading compatibility:

1. Mobile/Tablet: Access the GOLFJOY PRO APP on iOS and Android.

2. PC/Desktop: Utilize the full-featured GOLFJOY SOFTWARE.

3. Third-Party Integration: Fully compatible with elite simulation platforms including GSPro, E6 Connect, and Creative Golf

Does the GOLFJOY Spica 3 launch monitor require a subscription?

No, the GOLFJOY Spica 3 does not require any mandatory subscription or annual fees to operate. We believe in providing golfers with full access to their hardware data without hidden costs.

To enhance your experience with virtual play and high-end course simulations, you have the flexibility to choose from various software options:

  • Official Software: You can purchase the GOLFJOY SOFTWARE directly for a seamless, integrated experience.
  • Third-Party Compatibility: The Spica 3 is engineered for high-performance integration and runs fluently with the industry’s leading golf simulation platforms:

1. GSPro: The gold standard for modern community-driven simulation.

2. E6 Connect: Renowned for world-class 4K graphics and global competition.

3. Creative Golf: Perfect for family-friendly games and professional practice.

Summary: Your Spica 3 purchase gives you permanent access to core data. You only pay for the premium simulation software that fits your specific needs.

What data metrics can I see on the Spica 3 without a software subscription?

The GOLFJOY Spica 3 is designed to be a standalone powerhouse. You can access extensive performance data even without a paid subscription, through two primary ways:

1. On-Device Built-in Display (No Phone Needed)

Even without connecting to any app, the integrated high-resolution display on the Spica 3 provides 11 essential metrics (7 Ball data + 4 Club data) instantly after every shot:

  • Ball Data (7 Metrics): Ball Speed, Launch Angle, Back Spin, Launch Direction, Side Spin, Spin Rate, Spin Axis.
  • Club Data (4 Metrics): Club Speed, Smash Factor, Attack Angle, Club Path.

2. Free Mobile Apps (GOLFJOY PRO / Space)

By connecting to our free-to-use GOLFJOY PRO or Space apps via your smartphone or tablet, your data set expands to 27 comprehensive metrics at no additional cost.

Summary: Whether you prefer a quick practice session using only the hardware display or a deep-dive analysis via our free mobile ecosystem, the Spica 3 ensures you have all the professional-grade data needed to improve your game—completely subscription-free.

How do I connect the GOLFJOY Spica 3 launch monitor to my computer?

Connecting your Spica 3 to a PC is a straightforward process designed for seamless simulation and data analysis. You can achieve a reliable connection through the following steps:

Preparation: Ensure your PC meets the system requirements for the GOLFJOY Software or third-party platforms like GSPro.

Connection Method: The Spica 3 typically connects via High-Speed Wi-Fi or USB-C/Ethernet (depending on your specific setup) to ensure zero-latency data transmission.

Software Linkage: Open your preferred golf simulation software and connect to GOLFJOY Spica 3

Detailed Video Tutorial:
👉 [The Tutorial on Computer Connection: How to Setup GOLFJOY Spica 3]

Does the GOLFJOY Spica 3 have regional lockout (geo-blocking)?

No, the GOLFJOY Spica 3 features zero regional restrictions and is designed for global functionality. Whether you purchase the device in the United States or abroad, it is fully unlocked for worldwide use.

No Geo-blocking: There are no software or hardware lockdowns based on your physical location.

Global Portability: You can travel with your Spica 3 and use it at any indoor facility or outdoor range globally without any service interruptions.

Universal Software Access: All official GOLFJOY apps and compatible third-party platforms (like GSPro or E6 Connect) function seamlessly regardless of your region.

Summary: The GOLFJOY Spica 3 is a truly region-free launch monitor, ensuring a consistent and professional golf simulation experience for users across the globe.

What software does the GOLFJOY Spica 3 come with?

What software does the GOLFJOY Spica 3 come with?

A: Every GOLFJOY Spica 3 purchase includes complimentary access to our professional simulation suite, allowing you to start your golf journey immediately.

  • Free Professional Trial: Upon purchasing the Spica 3, you are eligible for a 3-month free trial of the GOLFJOY Professional version.
  • Instant Activation (No License Key Required): We’ve simplified the setup process. You do not need a license key to activate your trial—simply download the software, register your account, and start playing.
  • Trial Validity: The 3-month trial period begins the moment you download and activate the software.
  • Platform Availability: Our software is available for Windows PC, offering high-fidelity graphics and professional-grade data analysis.

Summary: The Spica 3 offers a "plug-and-play" software experience, ensuring new users can access premium simulation features right out of the box without immediate additional costs.

Which software systems are currently supported when pairing the GOLFJOY Spica 3?

The GOLFJOY Spica 3 is designed with an open-platform philosophy, offering seamless integration with the industry’s most popular golf simulation software. It currently supports the following systems:

1. Native GOLFJOY Ecosystem

  • GOLFJOY Software (PC): Our flagship professional simulation software, optimized for high-fidelity graphics and in-depth data analysis.
  • GOLFJOY PRO App (Mobile/Tablet): Perfect for portable sessions on iOS and Android devices.

2. Industry-Leading Third-Party Compatibility

The Spica 3 is fully compatible with the "Big Three" of global golf simulation, allowing you to access thousands of world-class courses:

  • GSPro: The premier community-driven simulation software known for its ultra-realistic physics.
  • E6 Connect: A globally recognized platform offering professional 4K course renders and online cross-platform play.
  • Creative Golf: An excellent choice for family entertainment, fun games, and professional practice modes.

Summary: Whether you prefer the specialized tools of the GOLFJOY native suite or the expansive course libraries of GSPro and E6, the Spica 3 provides a stable, high-performance connection across all supported systems.

Product Features

What data points do the Spica 3 Launch Monitor capture?

Powered by a sophisticated Triple High-Speed Camera System and advanced AI processors, the GOLFJOY Spica 3 delivers comprehensive real-time analysis across 27 professional golf metrics. This extensive data set covers every essential aspect of swing and ball flight for both indoor and outdoor practice.

The core metrics are structured into three specialized categories:

  • Ball Dynamics: Real-time tracking of Ball Speed, Launch Angle, Launch Direction, Back Spin, Side Spin, Total Spin, Spin Axis, and Carry/Total Distance.
  • Club Analytics: High-precision measurement of Club Speed, Smash Factor, Attack Angle, and Club Path.
  • Comprehensive Flight Data: In-depth insights including: Total Distance, Carry Distance, APEX, Landing Angle, Hang Time, Deviation, Center Line, Curve, Gap, Side Carry, Target Line Carry, Curve Carry, Carry%, Roll%, Roll Distance, and Deviation Angle (Deviat. Ang.).

Summary: The Spica 3 rivals industry-leading monitors in both data depth and precision. Every metric is processed instantly by our built-in high-performance engine, providing players with elite-level swing analytics right at their fingertips.

How big is the sensing area of the GOLFJOY Spica 3, and how much does it weigh?

The GOLFJOY Spica 3 is designed with a generous hitting zone and a robust, portable build to accommodate various swing styles and environments.

  • Sensing Area (Hitting Zone): The Spica 3 features a right-angled trapezoid sensing zone, providing ample space for accurate ball and club tracking.
  • Dimensions: Approximately 250mm x 250mm (roughly 10" x 10").
  • Effective Area: ~62,500 square millimeters, ensuring consistent data capture even if the ball is not perfectly centered.
  • Device Weight:Net Weight: 3.0 kg (approx. 6.61 lbs).
  • Portability: Despite its professional-grade triple-camera system, it remains lightweight enough for easy transport between your home simulator and the outdoor range.

Summary: With a 10-inch square hitting zone and a weight of just 6.6 lbs, the Spica 3 offers the perfect balance of a forgiving sensing area and high-end portability.

How does the GOLFJOY Spica 3 launch monitor work?

The GOLFJOY Spica 3 utilizes a professional-grade Photometric (Vision-based) system to capture shot data. Unlike traditional radar, the Spica 3 employs a high-precision triple-lens system to capture the motion of both the ball and the club in high-definition.

The core technology is built upon three technological pillars:

1. Triple High-Speed Camera System

The Spica 3 is equipped with three high-speed cameras acting as "eyes." These sensors capture images at thousands of frames per second at the precise moment of impact.

2. Dedicated Processing Chip

An integrated high-performance processor analyzes these high-speed images in real-time, calculating movement and dynamics with millisecond-level latency.

3. Advanced AI Algorithms

Our proprietary AI technology filters out environmental noise and accurately identifies the ball's dimples and the club's leading edge. This allows for the precise tracking of:

  • Ball Data: Accuracy in tracking Ball Speed, Launch Angle, Back Spin, and Spin Rate.
  • Club Data: Detailed analytics on Club Path, Club Speed, Smash Factor, and impact efficiency.
  • Trajectory Data: Realistic flight modeling providing Total Distance, Roll Distance, Carry%, and overall flight curvature.

Summary: By combining triple-camera vision with AI-driven processing, the Spica 3 achieves "Tour-level" precision. It excels in indoor environments where radar-based systems often struggle due to limited flight distance.

What are the key benefits of using the GOLFJOY Spica 3?

The GOLFJOY Spica 3 delivers professional-grade performance through three core pillars of innovation:

1. Unmatched Data Precision Powered by a Triple High-Speed Camera System and advanced AI, the Spica 3 captures 27 professional metrics (including Attack Angle and Club Path) with millisecond-level latency, ensuring "Tour-level" accuracy for every shot.

2. All-Environment Performance Specifically optimized for both indoor home simulators and outdoor ranges. Unlike radar systems, our photometric technology excels in limited-flight spaces, providing consistent data regardless of your environment.

3. User-Centric Portable Design Designed for the modern golfer who values efficiency and ease of use:

No Special Equipment: Works with any standard white golf ball—no stickers or marked balls required.High Portability: Weighs only 6.61 lbs (total carry weight) and fits perfectly into a standard golf bag.

Extended Battery Life: Features a 6+ hour battery, ensuring your practice sessions are never interrupted.

Does the GOLFJOY Spica 3 work for both left and right-handed golfers?

Yes, the GOLFJOY Spica 3 is fully compatible with both left and right-handed modes. You can easily toggle between these settings to match your hitting style:

1. Quick Handedness Switching
You can manually switch between left and right-handed modes directly through the "Handedness" menu on the Spica 3 interface. This allows for immediate hardware optimization.

2. Intuitive UI Control
The user-friendly interface allows you to change the Handedness setting in just a few taps, ensuring the triple-camera system is perfectly calibrated for your orientation.

3. Intelligent Software Sync
For a seamless experience, we recommend setting your handedness within the GOLFJOY software (or compatible apps like GSPro). When you adjust the setting in the software, it will automatically sync and update the Spica 3 hardware, ensuring both the device and the virtual environment are perfectly aligned.

Summary: The Spica 3 provides a "hassle-free" setup. By managing your settings through the software, you can ensure a quick Handedness change without ever needing to physically reposition the hardware.

Customer Service

What is the return policy?

You can return within 30 days. If you are not happy with your GOLFJOY launch monitor within your first 30 days, please contact customer support for a full refund.

Is there a warranty included in my purchase?

Yes, GOLFJOY offers a one year full coverage warranty.

What is covered under the warranty policy?

Your GOLFJOY Consumer Warranty guarantees replacement in the event of product defect related to materials or craftmanship.

The warranty does not cover impact or cosmetic damages, damage by misuse, improper installation or testing, attempts to modify the product, attempted service (exceptions for battery replacement), or general wear and tear over the lifetime of the device, as well as any damages caused by spills, liquids, fires, power changes or other hazards outside of normal operation or use with 3rd party peripherals.

What is the typical shipping time on new orders.

It depends on where you are. Orders processed here will take 3-7 business days to arrive.

Can I cancel my order?

Yes, but modifications are time-sensitive. To ensure a smooth process, please follow our cancellation policy:

  • Before Shipment: Orders can be edited or canceled only before they have been processed and shipped. If you need to make a change, please contact our customer support team as soon as possible.
  • Processing Status: Once a Spica 3 order has been dispatched and a tracking number has been generated, we are unable to cancel or modify the shipment.
  • How to Request a Change: Please reach out via our official support channels with your Order Number ready. Our team will verify your order status and assist you with the cancellation or edit immediately.

Summary: We recommend contacting us within 24 hours of placing your order to ensure any requested changes can be applied before the shipping process begins.